Remote Support Service
We offer remote support for those who are unable to bring their computers into the store for servicing, or are out of our service area. Remote support allows us to connect directly to your computer, and view / control your computer as if we were there.
If it looks like it will take more then an hour or so to resolve, it's most likely you will need to bring your computer into the store for servicing.
Normal service rates of $95/hour apply for Remote Support, and a minimum charge of 1/2 hour.
Remote support is a convenient tool, but not all problems can be resolved this way.
Please call or e-mail the store first before requesting our Remote Support Service